Install the Webhelp Documentation

The documentation for Meridian Enterprise is available in several formats:

• Printable PDF (.pdf) files
• Locally-installed Microsoft HTML Help (.chm) files
• Online webhelp (.htm) files

The Microsoft HTML Help files are installed and shown by default by the Meridian client applications. The webhelp files are available from Accruent by request.

The online webhelp files are shown when a user presses the F1 key within Meridian applications and the user has enabled the I prefer online help option in the User assistance experience group on the General tab in the Options dialog box of PowerUser. If the I prefer local help option is enabled, this value is ignored and the locally installed content (*.chm) files are shown instead. These options also affect the other Meridian client applications, for example, PowerWeb, Meridian Enterprise Administrator, and Meridian Enterprise Configurator.

The help documentation is hosted by Accruent at the URL http://documentation.bluecieloecm.com. The documentation can also be hosted on your web server to place it inside of your organization's firewall if Internet access is not permitted, for example. In that case, you are responsible for installing and maintaining the documentation.

To install the webhelp documentation:

1. Create a folder structure on the web server where you want the files to reside. The folder structure should contain sub-folders for the documentation for each language, product, version, and manual that will be installed. The folder structure should use the hierarchy: <Language>/<Product>/<MajorVersion>/<Document>. Valid names for these sub-folders are listed in the following tables.
2. Copy the webhelp files (including any sub-folders) to the web server in the appropriate <Document> sub-folders.
3. If you did not create the folder structure within the default web site, create a virtual folder in the default web site that refers to the webhelp parent folder.
4. Set the WebHelpBaseURL registry value on each client computer that you want to show the installed documentation. For more information about the value, see HKEY_LOCAL_MACHINE\Software\Cyco\AutoManager Meridian\CurrentVersion.
5. Set the WebHelpVersion registry value on each client computer that you want to show the installed documentation. For more information about the value, see HKEY_LOCAL_MACHINE\Software\Cyco\AutoManager Meridian\CurrentVersion
6. Instruct users to enable the I prefer online help option as described previously. Alternatively, set the UseWebHelp registry value on each client PC as described in HKEY_CURRENT_USER\Software\Cyco\AutoManager Meridian\CurrentVersion\Client\Settings.

Valid sub-folder names for <Language> include: en

Valid sub-folder names for <Product> include the following: 

<Product> subfolder names

Name	Description
apwfm	Meridian Advanced Project Workflow Module
amm	Meridian Asset Management Module
em	Meridian Email Manager
explorer	Meridian Explorer
fda	Meridian FDA Module
gcf	Meridian Global Collaboration Framework
gcfsp	Meridian Global Collaboration Framework/SharePoint
meridian	Meridian Enterprise
publisher	Accruent Publisher

Valid sub-folder names for <MajorVersion> include the major version numbers (for example, 2020 or 2020 R2) of Meridian Enterprise and its modules beginning with version 2012.

Valid sub-folder names for <Document> include the following: 

<Document> sub-folder names

Name	Description
ag	Administrator's Guide
cg	Configuration Guide
ug	User's Guide
dg	Developer's Guide
vr	VBScript API Reference
ss	Supported Software

For example, if the Meridian Enterprise Administrator's Guide webhelp files are installed at //MeridianServer/BCWebHelp/en/meridian/2020/ag, the value of WebHelpBaseURL should be set to http://MeridianServer/BCWebHelp/. The trailing slash character is required.